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For most individuals who have shopped for a home, the experience of touring various homes is enlightening. There are invariably homes that we view that are over our home purchase budget. There are homes that are under our budget. And, there are homes that fall within our budgeted range. Typically those well above our budgeted range have more space, higher quality and more amenities than we’ve asked for or had even considered! (more…)
In just the past few days, how many times have you been disappointed in the quality of service, responsiveness, and basic courtesy you’ve experienced? If you’re like me, it’s happening more and more often, and it’s so prevalent, that it’s becoming the norm. The level of service or performance we’re experiencing more often than not, is so low, our expectations of ‘good’ service have also been lowered. (more…)
I just completed helping one of my small business clients (let’s call him Ted) with his sales and marketing quandary. He really doesn’t like making phone calls or talking with clients to identify additional ways he can help them; it’s just not something he’s ever been comfortable doing. He has said to me, “I can sell for someone else, just not myself.” Obviously, that mindset is not a good one to have when you own your own business, but how can you work around it if you don’t have a sales team and you want to keep your business alive? Market someone else’s. (more…)
Having and following a consistent sales process allows you to easily move through the process as you transition leads to prospects to satisfied customers. Here’s a basic 10 Step Sales Process I’ve shared with my clients. (more…)
