Liz's Leadership Insights Blog
An association executive director asked during a recent coaching conversation, “Am I doing something wrong, or why are the strategic plan review meetings I hold with my senior staff so boring? My Director of Operations said yesterday, ‘It feels as if all we’re doing is tracking stuff so we can mark it off this master plan.’ You know what? She’s right. That’s exactly what it feels like.”
If you’re like most organizations today, you’re struggling to attract, train, develop, promote, and retain great team members. Heck, you’re struggling to find and retain team members – regardless of how great they may be! You’re also dealing with a myriad of supply chain and pricing issues, social and political divisiveness, altered expectations of ‘the workplace’, and much more. All of these pressures make ‘just doing what you do’ a true challenge. So how do you attract, train, develop, promote, and retain great team members during crazy times? It comes down to one thing:
Having a new senior staff member join the team is an exciting – and frightening – experience. It’s exciting and frightening for the new team member as they wonder:
Maybe there’s something in the air or maybe the planets have shifted, or possibly we’re all just really tired of all of the turmoil. Whatever the cause, there’s an increase in personality-driven, team member conflicts. I’m seeing less patience and intentional conversations, and more clipped, curt, and non-candid conversations with managers and their teams. Whatever the nature, cause, or severity of your team member conflicts, how you as a leader respond says a lot about you, your leadership, and your organization’s culture.