Competence Bias is Killing Your Organization

Apr 22, 2025 | Leadership Development

Your organization was founded on and has worked to maintain a culture of mutual support and respect. These ideals are even memorialized in your organization’s values. However, instead of an organization with seamless and respectful communications, supportive cross-team collaborations, and solid performance, you’ve got departmental silos, inter and intra-team conflicts, and performance that’s anything but stellar. Instead of a culture of true mutual support and respect, you’ve created a culture...

What Do You Do When Employee Engagement Sucks?

Mar 25, 2025 | Leadership Development

Ugh. You just received the results of the latest employee engagement survey, and it’s not good. In fact, it’s worse than you expected. You know morale is low and turnover is high, but jeez, you didn’t think your team was this unhappy. What do you do now? Is there a way out of this? What can you do to turn things around when things are so bad? What can you do to turn things around when things are so bad? Well, even though things may seem impossible, if you want to make a difference, you can....

Advisory vs Fiduciary Boards – What’s Right for You?

Feb 25, 2025 | Leadership Development

Yeah, I know. That title probably made you drop your coffee cup and think, “Well it’s about time! I’ve been WAITING for a clarification on the difference between advisory and fiduciary boards and it’s finally here!” OK, so maybe that wasn’t quite your reaction. However, being clear on what these two types of boards can do and can not do just might help you make a transformational decision for your company. Being clear on what an advisory or fiduciary board can do and can not do just might help...

Stop Trying to Get Future Proof!

Jan 21, 2025 | Leadership Development

Please! I’m begging you. Stop trying to ‘get future proof’. Future Proof: It’s a catchy phrase but a really dumb business strategy. Future Proof: It’s a catchy term but a really dumb leadership and business strategy. I’m not talking about future proofing as it relates to software and computers. I’m talking about trying to “future proof” your business so you're more resilient and better able to deal with the numerous workforce, social, political, economic, climactic, technological, and security...

Communicate Your Way to the Culture You Want

Dec 17, 2024 | Leadership Development, Sales, Marketing & Customer Service

We’ve heard for years, and possibly for decades, that communication is critical for leadership success. Okay. We know that. But then why do so many of us continue to struggle with it? Why is communication critical for a leader to be effective, to achieve the goals needed, to develop the financial results expected, to delight customers, to initiate and not constantly react to change, and to create companies associates WANT to be a part of, engage with, and stay with? Why is communication, and...