Four times in the last two weeks, I’ve been asked to help a client or their management team hone their communication skills so they better understand one another and so their meetings and strategic planning update sessions are ‘tighter’ and more productive. In various ways each client said, “Help! We’re drowning! We’ve got too many things to do and too few people to do it all. Because we’re overwhelmed, we don’t clearly communicate what’s important. We spew words at one another as we...
