Are Your Employees Held Hostage or Held Accountable?

Jun 4, 2013 | Leadership Development

A client called me recently to say he'd just finished reading a paragraph from Jack Welch’s book “Jack – Straight from the Gut” to his staff. The section he’d read outlined Mr. Welch’s thoughts on the importance of “Informality” as a key leadership skill. As Jack Welch describes it, “Bureaucracy strangles. Informality liberates. Creating an informal atmosphere is a competitive advantage. Bureaucracy can be the ultimate insulator. Informality isn't about first names, unassigned parking spaces,...

What Is Leadership?

Mar 19, 2013 | Leadership Development

What is leadership?That's a great question because depending upon whom you ask, the answer will vary. Yet each person's answer will swirl around common themes. And the common themes typically make the person providing the answer smile, get a glint in their eye, sit a bit straighter, and act as if they got a jolt of energy-infused through them. Just the thought, the memory, or the image of a strong leader causes others to feel stronger, confident, and energized. So what is leadership? What does...

Show Up

Oct 2, 2012 | Leadership Development

I learned that a client started a program in which every manager is part of a team to help less-experienced staff learn basic project management techniques. Each team will identify and work on a project collaboratively. The overall intent is to not only enhance the project management skills of the less-experienced participants, but to also identify and implement efficiency enhancement opportunities throughout the organization. This will enable more employees to take lead positions on future...

Leadership Made E.A.S.Y.™

Sep 5, 2012 | Leadership Development

Leadership Made E.A.S.Y.™ It's our new branded name for all of our leadership training programs, services, and products. But what's it mean? Well, it means we work with leaders to make leadership E.A.S.Y.: E = Expectations - We guide you as you create a clear vision of what the organization will become, as well as clear expectations of what every department & every person needs to do to make that vision a reality. A = Accountability - We teach you how to hold yourself, your board,...

Why You?

Aug 7, 2012 | Sales, Marketing & Customer Service

Why do your customers come to you? Why do they pay you money for your products or services instead of another organization? Why you? It’s a short, two-word question, but the answer could transform the way you operate and market your business. You see, the answer is what sets you apart from everyone else. It’s your brand. It’s your unique differentiator. It’s your top-of-mind awareness pitch. It’s all of those and every other nifty marketing term out there which indicates what benefit...