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I learned that a client started a program in which every manager is part of a team to help less-experienced staff learn basic project management techniques. Each team will identify and work on a project collaboratively. The overall intent is to not only enhance the project management skills of the less-experienced participants, but to also identify and implement efficiency enhancement opportunities throughout the organization. This will enable more employees to take lead positions on future...

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What’s Your Job?

I had the opportunity to see one of my clients make the leap from being a manager to being a leader a few days ago. I was preparing for our strategic planning session with his senior team, when my client – the company owner – walked into the conference room and said, "I finally understand what my job is. My job is to build a strong management team and to ensure this organization survives me." That's it!  He "gets it"!  He finally understands – deep in his gut – what his job is.  A manager...

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Leadership Made E.A.S.Y.™

Leadership Made E.A.S.Y.™

Leadership Made E.A.S.Y.™ It's our new branded name for all of our leadership training programs, services, and products. But what's it mean? Well, it means we work with leaders to make leadership E.A.S.Y.: E = Expectations - We guide you as you create a clear vision of what the organization will become, as well as clear expectations of what every department & every person needs to do to make that vision a reality. A = Accountability - We teach you how to hold yourself, your board,...

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Is Leadership Training More Important Than Flowers?

I just got off the phone with a prospective client. They have serious employee and management retention issues. They have few managers with the right skills to be effective managers, let alone develop into effective leaders, they have a multitude of staff with less-than-effective front-line customer service skills, they are in an industry that is growing by leaps and bounds, and their reputation for less-than-stellar service is starting to spread. So why are they calling my office?  They've...

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Leadership Development and Succession Planning: They’re Not Just HR’s Responsibility

We're making headway, but many executive managers in the public and private sectors still believe the human resources department is primarily responsible for leadership development and succession planning. It's a shame to say it, but those organizations are going to face a long, hard road ahead. The longer executive management continues this limited mindset, the further behind their organizations will be in developing their future leaders and their organizations' succession plans. You see,...

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