Incivility in the Workplace

Within a two-day period, two separate clients called to schedule training sessions on Diversity, also called Incivility in the Workplace. Both reported they had recently experienced a nasty incident among co-workers at their respective offices, and they felt they needed to formally remind staff of basic civil, non-discriminatory conduct. In the media, there have been a growing number of reports on incivility, rudeness, harassment, and ultimate violence in the workplace between and against...