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Retain Your Employees – Get to Know Them

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Retain Your Employees – Get to Know Them

Employee retention is a hot topic. Every employer knows it’s terribly expensive, time consuming, and disruptive to operations to repeatedly recruit, hire, train, and then lose employees. There are many reasons employees leave their jobs. However, time and again, employees leave because of position mismatches, a lack of support for skills development, or a lack of advancement opportunities.

Luckily, these causes can be easily minimized by simply taking 15 to 30 minutes per employee to get to know him or her better. The following list of questions can be used as a tool to get to know your employees. More importantly, it will help you determine what their concerns, interests, and ambitions are so you know what may help them to stay with your organization or what may cause them to leave.

Get To Know Your Employees:

  1. Do you know how your job is important to this company?
  2. What skills do you use on this job?
  3. What other skills and talents do you have that you don’t use on this job?
  4. What are some things you have done with other jobs that you enjoyed that you don’t do here?
  5. Which elements of your job here do you find challenging? Why?
  6. Which elements of your job are rewarding? Why?
  7. Which elements of your job are frustrating? Why?
  8. Are you comfortable with the level and quality of training you receive for your current or future jobs?  Why or why not?
  9. If you could, how would you change your current job?  Why?
  10. Besides giving you a raise, what could we do to show you we appreciate you and what you bring to this organization?
  11. What would you like to be doing in the next 2 or 3 years? In the next 3 to 5 years?
  12. What could I do to help you perform better in your current role, help you prepare for future jobs, and simply do my job better?

To help your employees gather their thoughts, give them a copy of the questions ahead of your meeting. Then when you meet, you'll be able to have a more comfortable conversation; one that will yield valuable information for you.

Get to know your employees. You’ll increase your potential to retain them.

 

 

Copyright MMVIII - Liz Weber, CMC, CSP - Weber Business Services, LLC – www.WBSLLC.com +1.717.597.8890

Liz supports clients with strategic and succession planning, as well as leadership training and executive coaching.

Liz Weber CMCLiz Weber, CMC CSP

Liz Weber coaches, consults, and trains leadership teams. She specializes in strategic and succession planning, and leadership development.

Liz is one of fewer than 100 people in the U.S. to hold both the Certified Management Consultant (CMC) and Certified Speaking Professional (CSP) designations.

Contact Liz’s office at +1.717.597.8890 for more info on how Liz can help you, or click here to have Liz’s office contact you.


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2 thoughts on “Retain Your Employees – Get to Know Them”

  1. Alan Kay says:

    Great questions to ask. It's really important to find time to make this sort of input happen. The ROI of the time will be clear quite quickly.

    The one thing I advise is to avoid straying into details of problems that arise in the conversation. Instead, make the assumption that the quality of the conversation about what's already working and what the future will be like will begin the process of the making problems less important.

    1. As always Alan, thanks for commenting and sharing such sound advice. Focusing on the future and what it will look like does eliminate the finger pointing -- while creating the ideas and excitement to make it happen.

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Posted by Liz Weber CMC on October 16, 2012 in Leadership Development and tagged , , , ,