The Leadership Insights Blog by Liz Weber, CMC, CSP
Effective Leadership Strategies to Boost Your Business
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Go Where Your Customers Are Going To Be
When asked what helped him become the great hockey player he was, Wayne Gretzky infamously replied, “I go where the puck is going to be.” Because of that simple philosophy, he would be at the right place at the right time; he’d get the puck and score.
Service Your Customers – Turn Them Away
I experienced some of the best customer service you can receive yesterday. I was turned away.
I had met with a web site designer to talk about redesigning and upgrading my websites. We discussed the shopping cart and site hosting services I currently use and need.
No Appraisals? OK. But How Will You Keep It Fair?
I've recently had interesting conversations with a few organizations that want my company to work with them in developing their leaders.
Fish In The Right Ponds
I heard Greg Caruso of Successful Exits share a story recently that I found valuable for my clients because of its simplicity and truth. When he was young, Greg loved to fish.
You May Not Like the Way You Have to Lead
When it's your turn to take over and step in to your predecessor's leadership shoes, what is your focus? Is it to lead the way that's easiest for you? Or, is it to lead the way the team or organization needs to be led?
Have The Courage To Show Respect
I'm not sure what's going on lately, but I'm encountering more rude managers than ever before. Maybe it's the economy. Maybe it's the weather. Maybe it's a sign of the times.
Create a Succession Plan in Eight Steps
I was recently asked by an association president what basic steps he and the executive committee should consider as they create a succession plan that's effective and simple.
Ten Little Questions
A client recently asked me for guidance on how she should gauge her managers' understanding of their organization's strategic plan. She doesn't believe her managers fully appreciate how important their roles are in ensuring the plan succeeds.