The Leadership Insights Blog by Liz Weber, CMC, CSP
Effective Leadership Strategies to Boost Your Business
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Use It or Lose It
We've hit that part of the Strategic Planning process with a few of our clients: It's time for them to put what they've developed to the test. Specifically, a few clients are facing difficult situations with select key staff members.
Can You Provide Extraordinary Service?
What do you think of when you hear "Extraordinary Customer Service?" For most business owners or managers, when we hear those three words we immediately think of costly endeavors to win over or win back customers.
Are You Asking Enough of Your Managers?
Are you frustrated with your managers, supervisors, or project managers?
Do they blame others when budgets are blown and deadlines are missed?
Do they point fingers when their teams are deadlocked over problems?
Retain Your Employees – Get to Know Them
Employee retention is a hot topic. Every employer knows it’s terribly expensive, time consuming, and disruptive to operations to repeatedly recruit, hire, train, and then lose employees.
Let Me Introduce Myself
Hmmm, this is interesting. This meeting with the executive team was supposed to start at 9AM and here it is 9:05AM and no one is here yet.
Show Up
I learned that a client started a program in which every manager is part of a team to help less-experienced staff learn basic project management techniques. Each team will identify and work on a project collaboratively.
Communicate to Motivate, Connect, or Enhance Performance
What’s Your Job?
I had the opportunity to see one of my clients make the leap from being a manager to being a leader a few days ago.