The Leadership Insights Blog by Liz Weber, CMC, CSP
Effective Leadership Strategies to Boost Your Business
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Dealing with Difficult People
We've all come across difficult people in our workplace and typically, we've found that the “safest” way to deal with them is to ignore them. However, by ignoring the difficult behaviors of our team members, we are by default condoning their poor behaviors.
Critical Numbers
Critical Numbers are those key financial, production, or sales numbers that tell us how well we're doing -- or not doing. These numbers help us determine what we MUST accomplish day in and day out to be successful.
Confirming SERVICE Value: Measure the Specifics
As businesses look for ways to cut costs while maintaining or improving profitability, I'm hearing more and more about “identifying Value” in our work processes and in our businesses overall.
It Doesn’t Take Much to Say Thanks
I again heard a group of managers raise a common problem during a training program this past week, "How are we supposed to keep our employees motivated? We don't have any money for bonuses, raises, or gifts, and we can't afford to buy them stuff out of our own pockets.
Building Business Relationships- “Good Enough Never Is”
I received a call recently from one of my client’s – let’s call him “Bruce”. Bruce owns a technical services firm. Bruce had just received a letter from one of his long-standing customers – and his customer wasn’t happy.
Are Your Employees Held Hostage or Held Accountable?
A client called me recently to say he'd just finished reading a paragraph from Jack Welch’s book “Jack – Straight from the Gut” to his staff. The section he’d read outlined Mr. Welch’s thoughts on the importance of “Informality” as a key leadership skill.
Are You Doing What You’re Paid To Do?
At work, how often do you feel like a chicken with your head cut off? You run around all day handling one crisis after another. You run from one meeting to the next. You take one phone call after another.
Procrastination Leadership
Take a look around your office. Look at your desk. Look at your email In-Box. As you look at the various piles of papers and streams of emails, ask yourself, "What am I dodging? What am I trying to delay?