Articles tagged "Provide Feedback to Staff"
Maybe there’s something in the air or maybe the planets have shifted, or possibly we’re all just really tired of all of the turmoil. Whatever the cause, there’s an increase in personality-driven, team member conflicts. I’m seeing less patience and intentional conversations, and more clipped, curt, and non-candid conversations with managers and their teams. Whatever the nature, cause, or severity of your team member conflicts, how you as a leader respond says a lot about you, your leadership, and your organization’s culture.
Hallelujah! After weeks, if not months, of diligent searching, resume and LinkedIn profile reviews, phone interviews, and then multi-stage in-person and team interviews, you’ve hired THE right person for your team. Kayla’s got the skills, experience, credentials, references, work ethic, communication skills, team skills, and personality you need. She’s got ‘it’! Every team member, client and vendor who has interacted with her these past few weeks loves her. They’ve been impressed with Kayla’s abilities, intrigued by her thought processes, and grateful for her work and team contributions. You finally feel as if a huge weight has been lifted. You’ve finally found the right team member who will help propel your team forward. Or have you… Something is gnawing at you. Even though Kayla has ‘it’, you’re not sure she’s a ‘fit’. Wait! What? How could a team member who seems perfect for your team, your organization, the job, and the clients, not be a good fit for your organization?
Ahhh, this is the wonderful time of year when organizations REQUIRE managers, supervisors, and team leaders sit down with their various team members to conduct one-on-one performance reviews. Doesn’t just the thought of holding one of these sessions turn your stomach? If you’re like most people it does.
In the April 21, 2015, Gallup® Business Journal, Amy Adkins wrote an article entitled: Only One in 10 People Possess the Talent to Manage. In her article she states that Gallup found,
“One of the most important decisions companies make is simply whom they name the manager…Companies fail to choose the candidate with the talent for the job 82% of the time.”
When my company works with organizations on succession and workforce planning, the discussions on departments, positions, talent, and managers needed going forward get emotional. They get emotional because we’re discussing people. Good people. Hard working people. But, we are discussing people who may not be a right-fit for a management position, or for the company going forward. And those are difficult discussions to have.