In reading several publications recently on the importance of good communication skills in leaders, I finally identified a way to help my clients better understand what "good communication skills" really means. Leaders who are "good communicators" does not mean they're good public speakers or that they can craft an effective speech. That's a nice skill to have, but that's not what we're talking about. Leaders who are "good communicators" does not mean they're charming, charismatic word smiths...

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