Articles tagged "Do Your Job"
During a recent quarterly strategic plan update session, the CFO had an epiphany. We had been discussing what they, as the senior staff, had done to communicate their new vision and mission to all staff. We had also discussed what they would be doing next to work with their teams to help them understand how each team’s efforts should support the new vision. As part of that discussion, I suggested the senior staff ask themselves and their teams this question: How will this (process, initiative, project, etc.,) move our Vision and Mission - and those we serve - forward? As we discussed this question further, the CFO sat back with a somewhat stunned look on his face.
One of the questions I’m initially asked by a new strategic planning client is, “How will we know what we’re supposed to focus on with our new plan?” Well, the easy answer is, “You’ll focus on what you need to focus on,” but the more appropriate answer is, “You’ll focus on what your answers to some critical questions tell you to focus on.” Now you may be thinking, “Those sound like a couple of non-answers and they don’t sound strategic at all.”
Do you believe your managers can really manage? Do you believe your managers have the skills to make their own department or team decisions? Do you believe your managers can outline their own department or team projects and budgets? Do you believe your managers can resolve their own team problems and make sound decisions concerning their teams and talent? If you really believed your managers could manage, you wouldn’t be involved in so many of their management-level decisions and actions. You’d trust your managers to manage.
How much of an impact is your leadership having on your organization’s culture? If you don’t already know, it’s time to stop and assess its impact. If you do already know, and the impact you’re having isn’t positive, what are you doing to correct it?
If you already know the impact your leadership is having on your organization’s culture is not positive, what are you doing to correct it?
Hmmm. Another customer just selected a competitor for their next project. That’s the third time that’s happened this quarter. Like the others, you thought you’d worked well with the customer. So why didn’t this customer choose you again? It must be the new CFO that joined their company last year. She’s probably forcing them to use new vendors. She obviously doesn’t care about maintaining successful working relationships. It’s obvious she only cares about saving money and not the value of maintaining a good working relationship. It certainly can’t be about the quality of your services. This customer’s always been happy with your services. Haven’t they?