Articles tagged "Communication in the Workplace"
What does it feel like when you walk next to team members as you enter your building? What is your team’s energy level when you log onto a team video call or walk into a team meeting? As you pass others in the hallway, overhear conversations, and observe your team members perform their work, do they look and act excited and energized, or do they look tired, frustrated, or numb? Your team members’ view of their individual and collective work sets the tone for your entire organization, and it establishes how productive or unproductive your organization will or won’t be.
Being able to communicate clearly is a skill essential to any leader. That’s no surprise. Clear hand-off communication is imperative when transferring a strategic initiative to a new project team. It’s a must for business owners and CEOs when articulating strategies for company-wide enhancements. In addition, a 2016 study by Korn Ferry found organizations that were able to achieve a high level of engagement with their employees realized 4.5 times greater revenue growth than those with the lowest-engaged employees. A key factor in engagement is clear communication from leadership. Engaged employees are connected to the company. They understand their roles. They understand what is expected of them. And, they feel as if they’re understood and valued as an individual. So besides simply telling your employees what they need to do and how they fit in, what are you doing to ensure you are communicating with them in ways that resonate with them individually?
I speak, consult, and coach on leadership so I don't typically comment on awards shows. I also don't typically comment on awards shows because, honestly, I can't stand to watch most of them. I typically only make it through the first award or two and by then I'm tired of the glam, glitz, platitudes, and rambling political or activist comments of the winners. So, I leave the room or turn the channel.
Last week I had one of those conversations with a coaching client I never thought I'd have with an executive. It was something that, I have to admit, immediately caused my blood pressure to spike (I don't tolerate bullies or rudeness). It was something my client didn't like either but he was too close to the situation and had tolerated it because it seemed to be an accepted part of the organization's culture. His colleagues don't respect closed office doors. They walk right in.
The calendar year is off to a great start. Sales are coming in faster than expected. Revenues are exceeding last year’s numbers, and the production schedule is full with the need for extended over-time becoming more of the norm than the exception. You must be doing things right. Right?
Maybe. But then again, maybe not. You could be riding an economic wave that is simply pulling you along for the ride. As a leadership team, if you don’t know why you’re experiencing the success – or challenges – you’re currently experiencing, you’re not doing your job. It’s time to regroup and understand why. It’s time for a first quarter leadership strategy session.