Yep, I heard it again. A new client, a CEO, told my team prior to our first work session, “I want my life back. I love working, but I’ve got to stop working 90-hour weeks. Something needs to change around here.” Sounds logical and completely reasonable to me, but how do you get...
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Being a manager or leader is a 24/7 proposition. There’s very little if any down time. Yet to be an effective manager and leader, you need to be on the look-out constantly for opportunities to improve and enhance your own performance and that of your team. How is any mere mortal supposed to do...
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I recently bumped into “Terry,” the president of a company I worked with four years ago.  During my engagement with them, we’d done strategic planning, leadership succession planning, and lots of management team and systems development (i.e., process and procedures development and management training). Because it’d been awhile since I’d worked with them, I...
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I attended a luncheon that culminated with an insurance expert explaining his services to the attendees. As soon as the speaker turned on the projector to start his presentation, the bulb blew. A quick inspection revealed there was no spare and the restaurant staff didn’t even know their projector used bulbs! Instead of panicking,...
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