Being a manager or leader is a 24/7 proposition. There’s very little if any down time. Yet to be an effective manager and leader, you need to be on the look-out constantly for opportunities to improve and enhance your own performance and that of your team. How is any mere mortal supposed to do...
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In my training and consulting work, I am frequently and discreetly told during breaks “I didn’t handle myself too well this morning” or “I was so frustrated with my team yesterday, I just screamed at them.”  When I hear comments such as these, I ask the confessor, “So, did you admit to them that...
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I recently bumped into “Terry,” the president of a company I worked with four years ago.  During my engagement with them, we’d done strategic planning, leadership succession planning, and lots of management team and systems development (i.e., process and procedures development and management training). Because it’d been awhile since I’d worked with them, I...
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My husband and I helped a friend move her horses to a new stable recently. Neither of her horses had ever been loaded on a trailer before, so she was terribly nervous about the unfamiliar adventure facing us. She had visions of her horses panicking, bucking, kicking, whinnying for dear life, and forcibly being...
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