The Leadership Insights Blog by Liz Weber, CMC, CSP
Effective Leadership Strategies to Boost Your Business
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Guest Post: Ted Coiné
We have a special guest on the blog today. Author, speaker, and social media leader Ted Coiné, Catalyst from Ted Coiné, has written a terrific article that we'd like to share with you.
Encourage Good Writing Skills
Years ago when I worked with the U.S. Department of State in Washington, D.C., I read a report prepared by my Bureau's Deputy Assistant Secretary (DAS).
That’s Not My Job
I recently had lunch with a consulting colleague. He'd just left a client meeting and was rubbing his temples in an attempt to ease a headache.
The Buckshot Approach vs The Bullet Approach
Many years ago, while on a business trip, I met with a new manager in Guatemala. She had been in her position for one month, was excited about its possibilities, and she had a great deal of energy.
Guest Post: Ian Cook
We have a special guest on the blog today. Ian Cook, Fulcrum Associates, has written a terrific article that we'd like to share with you.
Training Successors Without Hurt Feelings
A manager recently approached me with this troubling issue,
"My back-up person is incredible. But when she retires, which she's eligible to do at any moment, we'll be in big trouble. My problem is: How do I train someone else to do her job, without taking responsibilities away from her? I don't want to hurt her feelings and make her feel as if I'm trying to push her out the door by training someone else to do her job."
Stop Running from Complaints
I've had several conversations with clients lately on customer satisfaction, retention, and profitability. All of my clients agree—satisfying customers is crucial to their success.
Guest Post: Kate Nasser
We have a special guest on the blog today. Kate Nasser, The People-Skills Coach, has written a terrific article that we'd like to share with you.