The Leadership Insights Blog by Liz Weber, CMC, CSP

Effective Leadership Strategies to Boost Your Business

Who Says You’re a Leader?

I’ve had three conversations within the past week with managers from three separate organizations. Each one has asked for guidance or simply an ear so they could vent.
Impact Your Customer Experience by Changing Your Culture

Impact Your Customer Experience by Changing Your Culture

A client, the Director of North American Operations, asked me to review a proposed Corporate Leadership Development Program that had just come across his desk. Something about it felt ‘off’ to him, but he couldn’t quite identify what was making him uncomfortable.

Performance Evaluations Won’t Fix Leadership Problems

A new client reached out to my company requesting we provide their management team with training on how to conduct performance evaluations. The new CEO had been directed by the board to restart performance evaluations.
The Expensive Missing Leadership Skill: Poor Writing Skills Can Cost You

The Expensive Missing Leadership Skill

This is more of a rant than an observation, but I’m seeing it more and more. This missing skill isn’t generation specific. It cuts across all generations and all industries.
Five Reasons Your Senior Managers May Not Be Effective

Five Reasons Your Senior Managers May Not Be Effective

Are your senior-level managers doing the jobs you need them to do? Are they doing and contributing what someone at their level, with their stature and pay, is expected to do and do consistently?
Two Good Questions

Two Good Questions

I'm currently reading Tough Man, Tender Chicken - Business & Life Lessons from Frank Perdue written by his widow, Mitzi Perdue. It's an admittedly biased, but enjoyable and educational biography of the infamous Frank Perdue.

Making Knee-Jerk Decisions Doesn’t Mean You’re a Jerk

You've just had an urgent problem dumped on your desk, posed to you in a meeting, or presented to you by a client. The situation is tense. Emotions are starting to flare, and all eyes are looking to you to act. What do you do?

So You Think You ‘Walk the Talk’?

You may have rolled your eyes when you read the title to this article. I know I may have too if I hadn't just experienced two senior leaders not 'walk their own talk' just last week.

Adapt, Develop and Grow, or Die

Though that title may strike you as a bit abrasive, there's nothing new with the idea: Change is inevitable. Either you adapt and change, develop new skills or technologies, or you'll die as a business or you'll lose your job as an employee. There are no other options.
Are Your Bad Habits Killing Your Business?

Are Your Bad Habits Killing Your Business?

Human beings tend to be creatures of habit. That's good in that we can enhance our efficiencies by doing things over and over again. However, we can also become a bit too comfortable with our habits.