The Leadership Insights Blog by Liz Weber, CMC, CSP
Effective Leadership Strategies to Boost Your Business
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Tag: Communication in the Workplace
Are You Doing What You’re Paid To Do?
At work, how often do you feel like a chicken with your head cut off? You run around all day handling one crisis after another. You run from one meeting to the next. You take one phone call after another.
The Herman Group issued a great report that indicates more and more employees are seeking employment with organizations that value their corporate values.
I messed up – big time. I knew deep in my gut something had to be wrong, but for some reason, I didn't have a frank, direct Necessary Conversation™ with Joseph.
Have you ever had the experience of working with a great group of people who all chip in to get the job done? Each person involved offers ideas on how to complete the project; each volunteers to do an extra task or two to make it happen; each seems excited about the project’s potential benefits.
When asked what helped him become the great hockey player he was, Wayne Gretzky infamously replied, “I go where the puck is going to be.” Because of that simple philosophy, he would be at the right place at the right time; he’d get the puck and score.
I was recently asked by an association president what basic steps he and the executive committee should consider as they create a succession plan that's effective and simple.
A client recently asked me for guidance on how she should gauge her managers' understanding of their organization's strategic plan. She doesn't believe her managers fully appreciate how important their roles are in ensuring the plan succeeds.
What do you think of when you hear "Extraordinary Customer Service?" For most business owners or managers, when we hear those three words we immediately think of costly endeavors to win over or win back customers.
Employee retention is a hot topic. Every employer knows it’s terribly expensive, time consuming, and disruptive to operations to repeatedly recruit, hire, train, and then lose employees.