The Leadership Insights Blog by Liz Weber, CMC, CSP

Effective Leadership Strategies to Boost Your Business

Work-Life or Life-Work Balance?

Work-Life or Life-Work Balance?

The Herman Group issued a great report that indicates more and more employees are seeking employment with organizations that value their corporate values.
If Something Feels ‘Off’ It Probably Is

If Something Feels ‘Off’ It Probably Is

I messed up – big time. I knew deep in my gut something had to be wrong, but for some reason, I didn't have a frank, direct Necessary Conversation™ with Joseph.
Are We All In This Together?

Are We All In This Together?

Have you ever had the experience of working with a great group of people who all chip in to get the job done? Each person involved offers ideas on how to complete the project; each volunteers to do an extra task or two to make it happen; each seems excited about the project’s potential benefits.

Go Where Your Customers Are Going To Be

When asked what helped him become the great hockey player he was, Wayne Gretzky infamously replied, “I go where the puck is going to be.”  Because of that simple philosophy, he would be at the right place at the right time; he’d get the puck and score.
Create a Succession Plan in Eight Steps

Create a Succession Plan in Eight Steps

I was recently asked by an association president what basic steps he and the executive committee should consider as they create a succession plan that's effective and simple.
Ten Little Questions

Ten Little Questions

A client recently asked me for guidance on how she should gauge her managers' understanding of their organization's strategic plan. She doesn't believe her managers fully appreciate how important their roles are in ensuring the plan succeeds.
Can you Provide Extraordinary Service?

Can You Provide Extraordinary Service?

What do you think of when you hear "Extraordinary Customer Service?" For most business owners or managers, when we hear those three words we immediately think of costly endeavors to win over or win back customers.
Retain Your Employees – Get to Know Them

Retain Your Employees – Get to Know Them

Employee retention is a hot topic. Every employer knows it’s terribly expensive, time consuming, and disruptive to operations to repeatedly recruit, hire, train, and then lose employees.

Let Me Introduce Myself

Hmmm, this is interesting. This meeting with the executive team was supposed to start at 9AM and here it is 9:05AM and no one is here yet.

Show Up

I learned that a client started a program in which every manager is part of a team to help less-experienced staff learn basic project management techniques. Each team will identify and work on a project collaboratively.