Communication in the Workplace Archives - Page 10 of 12

Grow Your Business Through Your Employees Not Your Customers

You've cut prices, you've refined your target customer base, you've increased your advertising and still --- business is so slow it's dangerous. The economy is not good, but other companies seem to be selling similar products and services.

Be Fair and Share

Are you being fair with your managers? Are you sharing critical information with them in a timely manner? Are you developing performance standards for them and the company and then not sharing those standards with them?

Incivility in the Workplace

Within a two-day period, two separate clients called to schedule training sessions on Diversity, also called Incivility in the Workplace. Both reported they had recently experienced a nasty incident among co-workers at their respective offices, and they felt they needed to formally remind staff of basic civil, non-discriminatory conduct.

Are Your Biases Blocking the Message?

In recent client planning sessions, I've noticed a troubling trend: many leaders don't listen. Oh don't get me wrong, the leaders hear words.

Fear of Difficult Conversations

It's been happening more and more. Clients are complaining about their managers' inappropriate behaviors, lack of management skills, and inability to take on greater responsibilities.

Just One Thing

Being a manager or leader is a 24/7 proposition. There's very little if any down time. Yet to be an effective manager and leader, you need to be on the look-out constantly for opportunities to improve and enhance your own performance and that of your team. How is any mere mortal supposed to do all of this?

If I Were To Bump Into You…

I recently bumped into "Terry," the president of a company I worked with four years ago. During my engagement with them, we'd done strategic planning, leadership succession planning, and lots of management team and systems development (i.e., process and procedures development and management training).

Do Employee Cliques Have You Stuck?

One of the quickest ways to alienate new employees, restrict their skill development, and keep an organization stuck in a proverbial rut, is to tolerate employee cliques and allow them to control production.

Performance Choices and Horse Lessons

My husband and I helped a friend move her horses to a new stable recently. Neither of her horses had ever been loaded on a trailer before, so she was terribly nervous about the unfamiliar adventure facing us.

Leadership Hypocrisy

Leadership hypocrisy, that's a rather startling phrase isn't it? Truth be told, you're probably waiting to see what I have to say about some slimy individuals who have cheated their customers, scammed their vendors, and profited grotesquely while their employees have barely earned a sustainable wage.

The Leadership Insights Blog by Liz Weber, CMC, CSP

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