Communication in the Workplace Archives - Page 7 of 12

Why Do You Attack Instead of Talk?

Why is it so hard for so many managers to simply talk with their employees about less-than-expected performance? Why do so many managers become mean when they simply need to make employees aware their behaviors are taking them down the path towards disciplinary actions or possibly -- termination?

The Power of a Leader’s Respect

It’s a really neat experience to watch management and team-building theories prove themselves true. It’s incredible to see the power a leader has just in his or her subtle behaviors to either develop a team or to crush one.

The Middle Management Mess

I started focusing on what I call the Middle Management mess after I read an article in the March 2006 issue of the Harvard Business Review by Robert Morison, Tamara Erickson, and Ken Dychtwald entitled “Managing Middlescence.”

Bad, Better, Best

I talked with a former client this morning. When I asked how his business had fared the economic hardships of the past few years, he replied, "Well, we can see the light at the end of the tunnel.

Employee Support Investments – A Smart Move

When was the last time you gave a co-worker a compliment? When was the last time you even acknowledged a routine task they do? Now ask yourself, when did I last receive a compliment?

Creating Procedures – Keep It Simple

I was recently asked to provide some insights into how an organization can easily, yet effectively, create documented procedures (i.e., systems). If you've followed any of my writings over the years, you know I'm a huge proponent of checklists, procedures, and simple documentation to ease a leader's and the team's working lives.

Critical Numbers

Critical Numbers are those key financial, production, or sales numbers that tell us how well we're doing -- or not doing. These numbers help us determine what we MUST accomplish day in and day out to be successful.

It Doesn’t Take Much to Say Thanks

I again heard a group of managers raise a common problem during a training program this past week, "How are we supposed to keep our employees motivated? We don't have any money for bonuses, raises, or gifts, and we can't afford to buy them stuff out of our own pockets.

Are Your Employees Held Hostage or Held Accountable?

A client called me recently to say he'd just finished reading a paragraph from Jack Welch’s book “Jack – Straight from the Gut” to his staff. The section he’d read outlined Mr. Welch’s thoughts on the importance of “Informality” as a key leadership skill.

Are You Doing What You’re Paid To Do?

At work, how often do you feel like a chicken with your head cut off? You run around all day handling one crisis after another. You run from one meeting to the next. You take one phone call after another.

The Leadership Insights Blog by Liz Weber, CMC, CSP

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