Are your senior-level managers doing the jobs you need them to do? Are they doing and contributing what someone at their level, with their stature and pay, is expected to do and do consistently? If not, it may be time for you and them to hone in on a few behaviors and mindset changes needed to enhance their performance to bring the value you need and expect of them and their positions. The following five behaviors or mindsets can help you start that conversation.
I'm currently reading Tough Man, Tender Chicken - Business & Life Lessons from Frank Perdue written by his widow, Mitzi Perdue. It's an admittedly biased, but enjoyable and educational biography of the infamous Frank Perdue. His insatiable need to learn and identify ways to continue to provide the highest quality product come through time and again -- as does his skill at asking the right questions.
Are you where you wanted to be at this point in the year with your business?
- Are your sales where you wanted them to be?
- Are your teams performing the way you wanted them to perform?
- Are your customers engaging the way you wanted them to engage?
You've just had an urgent problem dumped on your desk, posed to you in a meeting, or presented to you by a client. The situation is tense. Emotions are starting to flare, and all eyes are looking to you to act. What do you do? Do you react with a knee-jerk solution? Do you calm the situation with an acceptable solution? Or, do you stop, think, and work to identify a solution that's going to allow you to think, "I'm glad I took the time to think that through"?
Do you stop, think, and work to identify a solution that's going to allow you to reflect later, "I'm glad I took the time to think that through"?
You may have rolled your eyes when you read the title to this article. I know I may have too if I hadn't just experienced two senior leaders not 'walk their own talk' just last week. If some of the best-of-the-best leaders I am able to work with don't consistently walk their own talk, the likelihood that most other 'mere' managers and leaders don't either.