I talked with a former client this morning. When I asked how his business had fared the economic hardships of the past few years, he replied, "Well, we can see the light at the end of the tunnel.
Unlike the movie City Slickers in which Billy Crystal's character realizes that "The One Thing" in life that will make you happy is different for everyone, in business, we must make it very clear to all of our employees what The One Thing is we're trying to achieve as an organization.
We've hit that part of the Strategic Planning process with a few of our clients: It's time for them to put what they've developed to the test. Specifically, a few clients are facing difficult situations with select key staff members.
I was speaking with a client recently about his company's heir-apparent: his son. He wants his son to take over as the company "leader" in a few years. His son is very organized.
I received a telephone call recently from a client desperately trying to fill a vacancy in her accounting office. After describing the situation she read the position description to me.
