I received a telephone call recently from a client desperately trying to fill a vacancy in her accounting office. After describing the situation she read the position description to me.
It's happening again. We've been contacted by several clients all dealing with the same issue: current top management is ready to move on (retire, sell, quit, transfer to a new division, etc.) and there's no staff ready or able to replace them.
We've been doing a lot of work with clients lately on fine-tuning their marketing efforts. A crucial step in this process is getting crystal-clear on just who they want to have as a customer.
Leaders think beyond the current frustrations and pressures. That's how they identify opportunities and foresee roadblocks. That's how they do their jobs. That's how they're able to lead. That's how they do what is expected. That's why they're respected.
Are you being fair with your managers? Are you sharing critical information with them in a timely manner? Are you developing performance standards for them and the company and then not sharing those standards with them?
