The Leadership Insights Blog by Liz Weber, CMC, CSP

Effective Leadership Strategies to Boost Your Business

Impact Your Customer Experience by Changing Your Culture

Impact Your Customer Experience by Changing Your Culture

A client, the Director of North American Operations, asked me to review a proposed Corporate Leadership Development Program that had just come across his desk. Something about it felt ‘off’ to him, but he couldn’t quite identify what was making him uncomfortable.

Performance Evaluations Won’t Fix Leadership Problems

A new client reached out to my company requesting we provide their management team with training on how to conduct performance evaluations. The new CEO had been directed by the board to restart performance evaluations.
The Expensive Missing Leadership Skill: Poor Writing Skills Can Cost You

The Expensive Missing Leadership Skill

This is more of a rant than an observation, but I’m seeing it more and more. This missing skill isn’t generation specific. It cuts across all generations and all industries.

Stop Ruining Our Workforce

This past week, I’ve had two colleagues share stories they’ve experienced directly or observed first-hand. Each tale provides insight into the decline in the quality of our workforce.
If We’re Not Laughing Something Is Wrong

If We’re Not Laughing Something Is Wrong

As I finished a client’s strategy session report this morning, I kept thinking about how the CEO has changed over the past five years since we last worked together.
Stop doing these 3 things

Stop It!

I believe it’s good practice to regularly sit back and identify things to stop doing. If we don’t regularly stop doing things that are no longer helpful, how can we expect to change, grow, and be better leaders?
Please Disagree with Me!

Please Disagree with Me!

With almost every client work session, coaching call, or leadership training session I’ve been involved with over the past two months, I’m seeing a troubling trend: Far too many managers are afraid to disagree with their colleagues, staffs, and others.
Five Reasons Your Senior Managers May Not Be Effective

Five Reasons Your Senior Managers May Not Be Effective

Are your senior-level managers doing the jobs you need them to do? Are they doing and contributing what someone at their level, with their stature and pay, is expected to do and do consistently?
Two Good Questions

Two Good Questions

I'm currently reading Tough Man, Tender Chicken - Business & Life Lessons from Frank Perdue written by his widow, Mitzi Perdue. It's an admittedly biased, but enjoyable and educational biography of the infamous Frank Perdue.
Are You Where You Wanted to Be?

Are You Where You Wanted to Be?

Are you where you wanted to be at this point in the year with your business? Are your sales where you wanted them to be? Are your teams performing the way you wanted them to perform? Are your customers engaging the way you wanted them to engage?