“The one thing competitors can’t quickly access is the brains of your work force.” Bingo! That’s exactly what I’ve been telling my clients for years. And since the day I read that quote by Susan Meisinger SPHR (former President and CEO of the Society for Human Resource Management), I’ve shared it again and again. She...
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Managers know they’re supposed to communicate, communicate, communicate. In fact, managers are often told to “over-communicate.” That’s great advice – in general. However, where many managers run a muck, is they confuse over-communicating with talking too much. Over-communicating simply means you communicate the same, clear, concise message over and over again so every employee...
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If you’re a manager, you’ve heard it at least once in your career, “You don’t trust me,” or “Management doesn’t trust us.” Now if you’re honest with yourself, when you’ve heard either comment, you’ve tried not to roll your eyes as you’ve thought to yourself, “Whiner, whiner, whiner.” Be honest. We’ve all done it....
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Complacency and micromanagement seem to be two diametrically opposed ideas. Yet complacency leads to micromanagement. And micromanagement causes team complacency. They feed off of one another and yet they are mortal enemies. So why do so many well-meaning leaders create these battles between themselves and their teams? From my experience, it’s because that’s how...
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