The Leadership Insights Blog by Liz Weber, CMC, CSP

Effective Leadership Strategies to Boost Your Business

Making Knee-Jerk Decisions Doesn’t Mean You’re a Jerk

You've just had an urgent problem dumped on your desk, posed to you in a meeting, or presented to you by a client. The situation is tense. Emotions are starting to flare, and all eyes are looking to you to act. What do you do?

Dealing with Difficult People

We've all come across difficult people in our workplace and typically, we've found that the “safest” way to deal with them is to ignore them. However, by ignoring the difficult behaviors of our team members, we are by default condoning their poor behaviors.
Building Business Relationships- “Good Enough Never Is”

Building Business Relationships- “Good Enough Never Is”

I received a call recently from one of my client’s – let’s call him “Bruce”. Bruce owns a technical services firm. Bruce had just received a letter from one of his long-standing customers – and his customer wasn’t happy.

Let Me Introduce Myself

Hmmm, this is interesting. This meeting with the executive team was supposed to start at 9AM and here it is 9:05AM and no one is here yet.