Management Expectations | Page 2 of 3 | Weber Business Services LLC

Who Do I Want As My Customers?

We've been doing a lot of work with clients lately on fine-tuning their marketing efforts. A crucial step in this process is getting crystal-clear on just who they want to have as a customer.

Fear of Difficult Conversations

It's been happening more and more. Clients are complaining about their managers' inappropriate behaviors, lack of management skills, and inability to take on greater responsibilities.

A Self-Respecting Leader: Robert 'Tink' Lehmer

I never met Robert 'Tink' Lehmer. I wish I had. He thought the way great leaders think. I say this because of a little poem he wrote in 1976.

Encourage Good Writing Skills

Years ago when I worked with the U.S. Department of State in Washington, D.C., I read a report prepared by my Bureau's Deputy Assistant Secretary (DAS).

That’s Not My Job

I recently had lunch with a consulting colleague. He'd just left a client meeting and was rubbing his temples in an attempt to ease a headache.

Guest Post: Ian Cook

We have a special guest on the blog today. Ian Cook, Fulcrum Associates, has written a terrific article that we'd like to share with you.

Management By The Numbers

As the saying goes, "What gets measured and monitored gets done." So, what are you measuring and monitoring?

Do Your Performance Management Systems Support Performance?

In working with various clients lately, we're seeing a common problem: Each organization has performance management systems that, as currently designed, create problems. These systems create the types of employee behaviors and unsatisfactory performance the client is trying to eliminate!

Who Is The Project Manager?

A brilliant and gutsy move for leaders is to continually develop his or her managers' project management skills. When this happens, the leader is ensuring the organization's future.

Do YOUR Job

A manager approached me this week after a work session to seek my advice on how she should address one of her employees. This employee is increasingly becoming Trouble (with a tall T).

The Leadership Insights Blog by Liz Weber, CMC, CSP

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