Management Accountability Archives - Page 4 of 5

Get Your Lunch

Have you ever been hungry for lunch and not able to focus on anything, let alone accomplish anything, until you get some food? Your attention is on one thing: getting food—now!

Don’t Expect Kudos for Just Doing Your Job

Do you provide a good product or service to your customers? Do you ship orders on time? Are your employees well trained and professional with each other and with your customers? Do you address customer problems as soon as they arise?

Define the Deliverable

We’ve all created To Do lists, sent them around to our team and sat back waiting for responses and, hopefully, accomplishments. We might even feel a bit smug congratulating ourselves that one of our tasks is done.

Support your Stars

I had lunch recently with a woman who is starting to hate her job. She drives to work dreading the day and by 10 AM she's plotting her escape. By Wednesday noon, she looks forward to Friday and every Sunday evening her anxiety level bubbles up because Monday's coming all too soon.

Do YOUR Job

A manager approached me this week after a work session to seek my advice on how she should address one of her employees. This employee is increasingly becoming Trouble (with a tall T).

Kissing Leadership Communication

It happened again. As I started a work session with a client group recently, I asked them to bring me up to speed on what's been happening with their company since our last session.

Over-Communicating vs Talking Too Much

Managers know they're supposed to communicate, communicate, communicate. In fact, managers are often told to "over-communicate." That's great advice - in general. However, where many managers run a muck, is they confuse over-communicating with talking too much.

Remember: They’re Watching You

No matter how many times you tell your team, "We're going to change." "We're going to become more efficient and do things differently around here," they're not going to believe you. They also know that by "We" you really mean them. As a leader, if you expect others to change, you need to change first.

Calm The Rumblings

Do your job and immediately calm project team rumbles to prevent team explosions and projects going off-track.

Are You Thinking ‘Whole Organization’ or Just ‘My Department’?

As a manager, how many times have you made a decision, initiated a project, or took hold of a problem no one else has tackled yet? Now, how many times have you been criticized by others when you did that?

The Leadership Insights Blog by Liz Weber, CMC, CSP

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