The Leadership Insights Blog by Liz Weber, CMC, CSP

Effective Leadership Strategies to Boost Your Business

The Buckshot vs. The Bullet Approach

The Buckshot Approach vs The Bullet Approach

Many years ago, while on a business trip, I met with a new manager in Guatemala. She had been in her position for one month, was excited about its possibilities, and she had a great deal of energy.
Training Successors Without Hurt Feelings

Training Successors Without Hurt Feelings

A manager recently approached me with this troubling issue, "My back-up person is incredible. But when she retires, which she's eligible to do at any moment, we'll be in big trouble. My problem is: How do I train someone else to do her job, without taking responsibilities away from her? I don't want to hurt her feelings and make her feel as if I'm trying to push her out the door by training someone else to do her job."
Stop Running from Complaints

Stop Running from Complaints

I've had several conversations with clients lately on customer satisfaction, retention, and profitability. All of my clients agree—satisfying customers is crucial to their success.
You Gotta Show 'em How It's Done!

You Gotta Show ’em How It’s Done!

We have all experienced it. The boss says one thing then does something else. Isn't that irritating? Yeah—you bet! So why do YOU do the same thing to YOUR employees?

Management By The Numbers

As the saying goes, "What gets measured and monitored gets done." So, what are you measuring and monitoring?
People Power

People Power

I had the opportunity to provide the keynote address at a client's annual team meeting in New York. For most organizations these events are quite boring and, to be honest, attended only by those employees who couldn't come up with a believable excuse not to attend.

Clear The Roadblocks

Good managers run efficient organizations. Great managers develop solid teams of talented people to support and manage organizations efficiently. Good leaders identify opportunities and articulate a vision for their organizations.
Get Your Lunch

Get Your Lunch

Have you ever been hungry for lunch and not able to focus on anything, let alone accomplish anything, until you get some food? Your attention is on one thing: getting food—now!

Could Your Company Sink the Titanic?

There is a great analogy for businesses that, over the years, I have shared with many clients. Its originator is unknown to me, but when a company needs help putting the magnitude of their behind-the-scenes administrative stuff into perspective, this is a great place to start.
Avoid the Moth Effect

Avoid the Moth Effect

Leaders, do you know why it is important that your employees know how YOU fit into the overall strategic plan? Too often, we leaders fail to clarify for our employees how OUR actions tie into and align with the overall strategic plan.