The Leadership Insights Blog by Liz Weber, CMC, CSP

Effective Leadership Strategies to Boost Your Business

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Category: Leadership Development

A Self-Respecting Leader: Robert 'Tink' Lehmer

I never met Robert 'Tink' Lehmer. I wish I had. He thought the way great leaders think. I say this because of a little poem he wrote in 1976.

Leadership Hypocrisy

Leadership hypocrisy, that's a rather startling phrase isn't it? Truth be told, you're probably waiting to see what I have to say about some slimy individuals who have cheated their customers, scammed their vendors, and profited grotesquely while their employees have barely earned a sustainable wage.

Are You Too Busy Being Busy?

Do you work 11, 12, or 14 hour days and never get ahead? Do you believe that the more tasks you physically do yourself, the greater your chances are you can inspire your staff to do more?

Encourage Good Writing Skills

Years ago when I worked with the U.S. Department of State in Washington, D.C., I read a report prepared by my Bureau's Deputy Assistant Secretary (DAS).

That’s Not My Job

I recently had lunch with a consulting colleague. He'd just left a client meeting and was rubbing his temples in an attempt to ease a headache.

The Buckshot Approach vs The Bullet Approach

Many years ago, while on a business trip, I met with a new manager in Guatemala. She had been in her position for one month, was excited about its possibilities, and she had a great deal of energy.

Training Successors Without Hurt Feelings

A manager recently approached me with this troubling issue, "My back-up person is incredible. But when she retires, which she's eligible to do at any moment, we'll be in big trouble. My problem is: How do I train someone else to do her job, without taking responsibilities away from her? I don't want to hurt her feelings and make her feel as if I'm trying to push her out the door by training someone else to do her job."

Stop Running from Complaints

I've had several conversations with clients lately on customer satisfaction, retention, and profitability. All of my clients agree—satisfying customers is crucial to their success.

You Gotta Show ’em How It’s Done!

We have all experienced it. The boss says one thing then does something else. Isn't that irritating? Yeah—you bet! So why do YOU do the same thing to YOUR employees?

Management By The Numbers

As the saying goes, "What gets measured and monitored gets done." So, what are you measuring and monitoring?