In working with various clients lately, we’re seeing a common problem: Each organization has performance management systems that, as currently designed, create problems. These systems create the types of employee behaviors and unsatisfactory performance the client is trying to eliminate! Each organization is systematically creating and rewarding a workforce that just shows up, keeps...
Read More »

Complacency and micromanagement seem to be two diametrically opposed ideas. Yet complacency leads to micromanagement. And micromanagement causes team complacency. They feed off of one another and yet they are mortal enemies. So why do so many well-meaning leaders create these battles between themselves and their teams? From my experience, it’s because that’s how...
Read More »

The road to success is not a straight one with clear directions. There are a lot of twists, turns, detours, and washouts.

As a manager, how many times have you made a decision, initiated a project, or took hold of a problem no one else has tackled yet? Now, how many times have you been criticized by others when you did that? Were you criticized for not including certain people in the decision-making process, for not...
Read More »