Articles tagged "Office Politics"
We have a special guest on the blog today. Kate Nasser, The People-Skills Coach, has written a terrific article that we'd like to share with you.
By Kate Nasser
Starting a company? Looking for a job? Attempting to sell your house? Trying to change careers? Get noticed by being different but … to achieve success — be memorable.
Memorable is not just what makes you different. Memorable connects you with others in ways that matter to them.
Success in Two Words - Be Memorable.
Memorable affects others.
Memorable creates a story.
Memorable builds a trust.
Memorable sparks an insight.
Memorable fosters respect.
Memorable eliminates doubt.
Memorable comes back to you.
Memorable keeps you present.
Memorable changes their reality.
Memorable reflects value.
Memorable brings you into their future.
Do you have noticeably good planning skills? Add and use foresight to be memorable. Prevent a problem on a project or discover and open an opportunity for your customer, your boss or your organization. Outstanding skills get you noticed. Using them to help others makes you memorable.
Are you a remarkably fast learner? Your boss can hand you anything new and you can do it? That’s good. Learn before the skill is needed and you increase your value. Start today to be memorable tomorrow.
Do you have a special talent for teamwork? Worthwhile in today’s collaborative workplace. Excel at it during times of stress, low morale, or critical change and you will be memorable to every leader.
Are you a people person? Sales or customer service is your sweet spot? Certainly a plus. To be memorable, deliver wonderful service recovery with urgency. Offer customers compensation even for the smallest inconvenience. It builds phenomenal trust and reaps gratitude. You will be memorable!
Kick Start Your Success
The suggestions above are just a few examples. Try these questions to discover how you can be memorable:
- What three things do most people notice about you? Why? The answer will uncover ways for you to be memorable.
- What is one strength that people don’t notice in you? Start using it in ways that matter to others.
- What are two areas in your work or personal life where you see a need, a void, pain, fear, or doubt in others?. Fill the need/void or remove the pain, fear, or doubt. You will be memorable.
How have you been memorable in your work or personal life? Please share your story in the comments section below to inspire others.
To our continued mutual growth,
Kate Nasser, The People-Skills Coach
Reposted with permission: ©2011 Kate Nasser, CAS, Inc. Somerville, NJ. If you want to re-post or republish, please email email@example.com. Thank you for respecting intellectual capital.
Kate Nasser is smart, feisty, wise, down-to-earth, funny, and just wild and different enough to inspire growth in professional people-skills and improvements incommunication, customer service and teamwork. “I have a natural GPS aboutpeople and have used it for 20 years to spring them to greatness”.
As a speaker on professional people-skills (also known as soft skills), Kate captivates and provokes audiences with energy, humor, caring and realism. She inspires them to action. “Your teams will take my messages of service and teamwork and act on them. I combine facts, insight, humor, and logic to deliver keynotes on customer service and teamwork that produce real change in behavior.”
As a trainer, Kate is the best at inspiring and teaching professional people-skills(changeability, customer service and teamwork).
You can visit Kate at: https://katenasser.com.
As leaders, you've all experienced it: the team is rolling along just fine, when suddenly, it happens. During a meeting, you sense a subtle, almost imperceptible rumble move through the team. Then a week later, during another team meeting, you're sure you feel a rumble. Yet, your team members don't appear to have felt a thing. So, you do nothing. However, a few weeks later, the project is in jeopardy, team members are battling one another, and everyone is blaming you. What happened?
What happened was you failed to do your job as the team leader. You failed to act upon the subtle signs your team was sending you. You failed to create an environment where your team members could air their concerns with the project, one another, and your leadership. You failed to act upon the subtle rumblings of your team's discontent. As a result, your team seems to have exploded and you have the project problems you do. So now, what do you do to calm the rumblings?
- First - Call the team together and apologize for not doing your job.
- Second - Share with them that you had felt the rumblings yet you failed to acknowledge them.
- Third - Create a forum for them and you to be honest with each other so that all of you can get the project back on track. If you haven't yet created team rules - do so. If you have team rules - use them. The team rules will provide the objective guidelines of behavior to ensure the project's interests are at stake and no one team member's interests are over-taking the team.
- Fourth - Ask each member to clarify the rumblings, to objectively share his or her concerns with the project's deliverables, timelines, and resources.
- Fifth -Ask the team members to objectively and factually share their concerns with each other and you on such things as:
- Specifically, what caused the problems and why?
- Specifically, how would they have preferred to receive team member or team leader input and why?
- Specifically, what changes would be helpful in the way the team meets, shares information, and works together and why?
- Sixth - Ask the members, what specifically they need from each other and you, to get back on track?
When you do your job so your team can do theirs, you prevent the explosions. So the next time you sense a rumble, do your job. Calm the rumbles. Calm your team.
When you do your job and calm the rumblings immediately, you're in a better position to keep your team and the project on track.
Copyright MMVII - Liz Weber, CMC, CSP - Weber Business Services, LLC – www.WBSLLC.com +1.717.597.8890
Liz supports clients with strategic and succession planning, as well as leadership training and executive coaching.
Women and men think differently about many things, but office politics is one area where the difference is vast. Women will try to run from office politics as they equate it with cattiness and gossip; men will more readily speak up and view it for what it is: a way to achieve your goals by establishing networks, building relationships, seeking input, and asking people to take action when needed.
As a leader, to play politics successfully, you have to accept that playing politics and working your network is your job. Your political skills are your tools. These skills, these tools, allow you to do your job.
Learn to use the power of office politics effectively -- and for good -- and you'll be a leader others want to follow.
Stop doing what unsuccessful people do and start doing what effective leaders KNOW and DO!
Learn more about how office politics and other workplace tools can help you to become the leader your organization and team need you to be in my series Stop So You Can Get The Results You Want. Each book is designed for a particular position and each includes 10 tips to help you to become a better leader!
Learn more about this series!
Copyright MMIX - Liz Weber, CMC, CSP - Weber Business Services, LLC – www.WBSLLC.com +1.717.597.8890
Liz supports clients with strategic and succession planning, as well as leadership training and executive coaching. Learn more about me on LinkedIn!