From Great Ideas to Implementation

Mar 28, 2023 | Strategic Planning

After months of conducting industry research, several work sessions, debates, conversations, and meetings with industry leaders as well as with front-line team members, a client’s new strategic plan is complete. They’ve received board approval. They’ve just completed a leadership summit in which they shared their new plan with the rest of the management team and received wide support for the plan. With this much momentum and energy, why did the CEO ask, “What now? What should we do next?” From...

Create Values That Support Your Culture

Oct 25, 2022 | Strategic Planning

If you’re like most organizations today, you’re struggling to attract, train, develop, promote, and retain great team members. Heck, you’re struggling to find and retain team members - regardless of how great they may be! You’re also dealing with a myriad of supply chain and pricing issues, social and political divisiveness, altered expectations of ‘the workplace’, and much more. All of these pressures make ‘just doing what you do’ a true challenge. So how do you attract, train, develop,...

Can You Think Strategically?

Sep 23, 2022 | Leadership Development

Do you think strategically? Can you? Do you know how? Recently, I’ve been asked by several clients to help them and their managers think strategically. Given the challenging economic climate, the tight labor market, and the need for enhanced seamless remote and in-person service delivery capabilities, a manager’s ability to be flexible, efficient, and to think strategically are at an all time high. Given the challenging times, the need for strategic thinking skills is at an all time high....

Bringing On New Senior Staff?

Aug 16, 2022 | Leadership Development

Having a new senior staff member join the team is an exciting - and frightening - experience. It’s exciting and frightening for the new team member as they wonder: Will this be a good fit for me? Will I like my new team and my new clients? Will I like the work? Will I be able to contribute and make an impact? Will this be a good move professionally or will this set me back? Do I have what it takes? It’s also exciting and frightening for the team as they anticipate the impact of the new senior...

How You Manage Personality Clashes Says A Lot About You

Jul 19, 2022 | Leadership Development

Maybe there’s something in the air or maybe the planets have shifted, or possibly we’re all just really tired of all of the turmoil. Whatever the cause, there’s an increase in personality-driven, team member conflicts. I’m seeing less patience and intentional conversations, and more clipped, curt, and non-candid conversations with managers and their teams. Whatever the nature, cause, or severity of your team member conflicts, how you as a leader respond says a lot about you, your leadership,...