We've hit that part of the Strategic Planning process with a few of our clients: It's time for them to put what they've developed to the test. Specifically, a few clients are facing difficult situations with select key staff members. These tough situations are requiring top management to either put the Values Statements to work, or allow the Statements to simply be exquisite artwork and alienate their workforce. Let me explain. One of the fundamental steps we take with clients when helping...
Liz’s Leadership Insights Blog
Incivility in the Workplace
Within a two-day period, two separate clients called to schedule training sessions on Diversity, also called Incivility in the Workplace. Both reported they had recently experienced a nasty incident among co-workers at their respective offices, and they felt they needed to formally remind staff of basic civil, non-discriminatory conduct. In the media, there have been a growing number of reports on incivility, rudeness, harassment, and ultimate violence in the workplace between and against...
Your Values Statement Serves as Your House Rules
We have all seen values statements hanging on the walls of various organizations. They're usually nicely framed and tastefully hung for all who pass by to see. However, other than knowing the executive team developed them as part of a strategic planning effort, most of us who walk by our own organization's values statement rarely understand its purpose - other than serving as a nice piece of artwork. The values statement of an organization is what I call "The House Rules." It outlines how...