Take our free Leadership Assessment
Liz Weber Blog Header

What Do You Mean "Management Doesn't Trust You"?

What Do You Mean "Management Doesn't Trust You"?

If you're a manager, you've heard it at least once in your career, "You don't trust me," or "Management doesn't trust us." Now if you're honest with yourself, when you've heard either comment, you've tried not to roll your eyes as you've thought to yourself, "Whiner, whiner, whiner." Be honest. We've all done it.

However, if those comments are said more than once or by more than one person - look out. You may have a number of problems that need to be addressed - and quickly. Employees typically start using the "no trust" comment when they feel impeded in their ability to do their jobs. They bring it out when they feel restricted, limited, or micromanaged. They use it when their ability to do basic to difficult aspects of their jobs is restricted. Why the restrictions? Management may fear the employees will somehow mess up if given full rein, or the employees will have access to "sensitive" information in order to fulfill select tasks. With the best of intentions, management is screwing up.

When management doesn't trust the employees, the employees don’t trust management. No one wins.

By trying to prevent a mistake or control sensitive data, management is creating a culture where employees do not (because they cannot) fulfill the full scope of their position responsibilities. Management is creating under-achievers. In addition, skilled, competent, well-meaning employees become frustrated as they feel handcuffed in their abilities to perform. By trying to create safeguards, management is creating confusion as far as who can do what, who can access what data, and who will handle which parts of various tasks.

What Do You Mean Management Doesnt Trust You?Management is confusing roles and responsibilities, as well as creating frustration and a lack of trust. Management doesn't trust the employees to fulfill their position responsibilities completely. As a result, the employees don't trust management to give them an assignment and then let them do it. So when the employees are handed a task, they often look to management with hesitation - waiting for management to snatch parts of it right back. However, what management observes is an employee population that doesn't "own" the work they're given. Management doesn't trust the employees. The employees don't trust management. No one wins.

If you've heard the "no trust" comment or you do shortly, do not brush it aside. Ask a few questions to determine what actions are creating the negative environment:

  • Help me understand. Specifically, what has happened that makes you believe I don't (management doesn't) trust you?
  • Give me an example of what you have experienced that causes you to say, "There's no trust around here."

Then, sit back and listen. If the employee doesn't share specific examples that allow you to clearly understand his or her perspective, ask again and wait until you hear specific examples of management's restrictive behavior. You may be amazed at how your good intentions have created handcuffs, confusion, and frustration for your employees.


Copyright MMX - Liz Weber, CMC, CSP - Weber Business Services, LLC – www.WBSLLC.com +1.717.597.8890

Liz supports clients with strategic and succession planning, as well as leadership training and executive coaching. Learn more about Liz on LinkedIn!

Liz Weber CMCLiz Weber, CMC CSP

Liz Weber coaches, consults, and trains leadership teams. She specializes in strategic and succession planning, and leadership development.

Liz is one of fewer than 100 people in the U.S. to hold both the Certified Management Consultant (CMC) and Certified Speaking Professional (CSP) designations.

Contact Liz’s office at +1.717.597.8890 for more info on how Liz can help you, or click here to have Liz’s office contact you.

Copyright © Weber Business Services, LLC All rights reserved.


32 thoughts on “What Do You Mean "Management Doesn't Trust You"?”

  1. online web games says:

    Excellent blog! I genuinely love how it is easy on my eyes and the information are well written. I am wondering how I could be notified whenever a new post has been made. I have subscribed to your rss feed which need to do the trick! Have a nice day!

    1. Liz Weber says:

      Thank you! So glad you've subscribed to our RSS feed! Also follow me on Twitter @LizWeberCMC

  2. sell this domain at sedo says:

    Thanks for sharing, this is a fantastic blog article.Really looking forward to read more.

    1. Liz Weber says:

      You are welcome. Subscribe to our RSS feed or follow me on Twitter @LizWeberCMC so you are aware of our next posting.

  3. gamble secret says:

    I dont know what to say. This web site is amazing. Thats not seriously a genuinely massive statement, but its all I could appear up with right after reading this. You know a great deal about this theme. So much so that you manufactured me need to understand more about this. Your web site is my stepping stone, my close friend. Many thanks for the heads up on this subject matter.

    1. Liz Weber says:

      Wow - I'm somewhat at a loss for words. Thank you for your very kind post. I hope you've subscribed to our RSS feed and will watch for future updates!

  4. Andrew Lato says:

    This is a pretty decent blog. I have already been back once or twice within the last seven days and want to join your rss implementing Google but can not find out how to do it precisly. Do you know of any guides?

  5. cardiology billing says:

    The way I see it with the ever changing news its hard to keep up to date on current facts. Most of these commenters arent taking into effect the change of the global economy and how much of a different it has on news technologies / medical growth / economic / political issues. But anyways nice read, defiantly enjoyed your post. Found your blog on google search engines btw... most people always wonder how people are finding them.

  6. Don says:

    Ms. Weber this is very true. Management is; in a lot of cases still in the Taylor mode of management. Break down the job to manageable steps and make sure no one knows all the steps. When you do this it is hard for the workers to take ownership. More companies need to go from management to leadership. A supervisor should be a coach not a warden.

    1. Liz Weber says:

      Don I couldn't agree more & I love your line: "A supervisor should be a coach not a warden."

      1. Don says:

        Thank you! I will be auditing electronic processes for the aircraft industry in China for the next three weeks. I'll try to stay up with your blog but if I can't I'll get in touch after my return. Please keep up the interesting blog.

        1. Liz Weber says:

          Don have a great time in China. Your project sounds fascinating. Hope to reconnect when you return.

          1. Don says:

            Liz two weeks down and one to go very fascinating place. when I get back to Mercersburg I'll drop you a line

  7. Seo Services says:

    Kudos to you! This is a really good blog here and I love your style of writing. How did you get so good at blogging?

    1. Liz says:

      My clients and the tough situations they face provide many of the topic ideas.

  8. Jocuri says:

    I’d like to say that you always offer valid information and I have been an fascinated reader of your site for quite some time. I wanted to say thankyou really 🙂 for all the good work you do!

    1. Liz says:

      Thanks for taking the time to send this note. Much appreciated!

  9. Erotika says:

    Interesting article and one which should be more widely known about in my view. Your level of detail is good and the clarity of writing is excellent. I have bookmarked it for you so that others will be able to see what you have to say.

    1. Liz says:

      Great - Thank you!

  10. Respiratory Therapist says:

    Do you people have a facebook fan page? I looked for one on twitter but could not discover one, I would really like to become a fan!

    1. Liz says:

      Just look at the right side of our blog page for our FB, Twitter links.

  11. Best Air Mattresses says:

    Hello, I discovered your weblog in a new directory of blogs. I don't know how your site came up. Your blog looks great. Have a nice day.

    1. Liz says:

      What directory did you find us in do you know?

  12. Terapeak says:

    Excellent post - thanks. Really informative and straight to the point. Keep up the great work and I've subscribed to your RSS 🙂

    1. Liz says:

      Well thank you very much. Enjoy our posts.

  13. Stretch marks treatment says:

    This is a fantastic post thanks a lot for sharing this helpful information.. I will visit your weblog regularly for some latest blog post.

    1. Liz says:

      Great thanks!

  14. web hosting list says:

    Thanks for that article.

  15. scholarships for women says:

    Thank you, I have recently been searching for information about this topic for ages and yours is the best I have discovered so far.

  16. college grants for women says:

    Thanks for some quality points there. I am kind of new to online , so I printed this off to put in my file, any better way to go about keeping track of it then printing?

  17. Gayle Besch says:

    You should excuse mine English, I'm in the study of schooling. I much like your web site very much, I find it very interesting and I saved a bookmark of it in my own computer.

    1. Liz Weber says:

      Gayle thank you for your kind comments on my blog site. I am happy you found it helpful. I look forward to reading other comments from you. PS - Your English is fine!

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Leave A Comment

Posted by Liz Weber CMC on September 20, 2010 in Leadership Development and tagged , , , ,