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What Happens When a Leader Spells Team with an ‘I’?

What Happens When a Leader Spells Team with an ‘I’?

 
We’ve all heard the old saying, “There is no ‘I’ in team.” When you hear it, you probably want to roll your eyes as you think to yourself, “Ugh! That’s so cliché and corny!” Yeah, well I felt the same way too until I recently experienced a board chair figuratively spell the word team with an 'I' at least six times during a board meeting. During that one board meeting, I observed 16 highly-experienced, professional, and articulate board members shrink from their responsibilities and limit their individual input, questions, and concerns. Why?

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Posted by Liz Weber CMC on November 17, 2020 in Leadership Development and tagged , , ,

 

Now More Than Ever: Invest in Yourself. Become an Expert. Earn Their Trust.

Now More Than Ever: Invest in Yourself, Become an Expert, Earn Their Trust

Yes, this COVID craziness has caused you as an HR professional to become more creative, adaptable, and productive. You’ve had to either implement or help to create new ways to support your organization’s workforce near or far, as they struggle to be creative, adaptable, and productive. Let’s just say, it’s not been easy. But, you’ve done it. You’re doing it. And, there’s so much more to do. However, instead of wilting from exhaustion, I encourage you to focus on the opportunities this craziness has provided for you to shine, share your expertise with the decision-makers, make a positive impact, and support even more needed changes.

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Posted by Liz Weber CMC on November 3, 2020 in Leadership Development and tagged , , ,

 

Do You Like the Person and Leader You’ve Turned Out to Be?

Do You Like the Person and Leader You’ve Turned Out to Be?

With so many challenges facing our families, schools, communities, businesses, healthcare and governmental institutions, the responsibilities on us as parents, professionals, and leaders have grown dramatically. And there’s no end in sight. As leaders, how we address our challenges speaks volumes about us as people and as leaders.

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Posted by Liz Weber CMC on October 20, 2020 in Leadership Development and tagged , , ,

 

How Far Do Your Customers Say You Clear The Performance Bar?

How Far Do Your Customers Say You  Clear The Performance Bar?

In just the past few days, how many times have you been disappointed in the quality of service, responsiveness, and basic courtesy you’ve experienced? If you’re like me, it’s happening more and more often, and it’s so prevalent, that it’s becoming the norm. The level of service or performance we’re experiencing more often than not, is so low, our expectations of ‘good’ service have also been lowered.

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Posted by Liz Weber CMC on September 22, 2020 in Leadership Development, Sales, Marketing & Customer Service and tagged ,

 

Uh Oh. I Can’t Access What I Need

Uh Oh. I Can’t Access the Company Data I Need

When we needed to rapidly move to remote work status several months ago, for many of us, it was just a matter of working more from home than normal. We had the capability to access all or the bulk of our work files and systems remotely. For others, it was a matter of grabbing what files and equipment you thought you’d need for a few weeks and then heading home to then figure out how to: serve your customers while using your personal devices, identify ways to access the company’s network of digital and possibly some paper files, get information from colleagues also working remotely who have poor internet connectivity, while also integrating any new company equipment provided to you into your remote work worlds. In the immediacy of the need to work remotely, you made it work. However, as more and more of us are anticipating a permanency to either a completely remote or a partially remote work environment, it’s now a priority that we, as leaders, get control of where our organization's files, equipment, and knowledge is being housed.

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Posted by Liz Weber CMC on August 25, 2020 in Leadership Development and tagged , , , ,