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I received an email from Jackie, a former client, the day after
Christmas. She wanted to tell me a gentleman, who had attended
one of the training programs I presented to her organization,
over two years prior, had died of lung cancer. She wanted
to tell me about Al's passing, because my program had made
an impact on him. Jackie also knew my memories of him
would make me smile - they did.
I only worked with Al and about 40 of his co-workers for
two days, but I remember him clearly. He was a portly man,
with a great smile, and a wonderful attitude about life. When
he participated in my training program, he was one year away
from retirement. However, unlike many other employees at
that stage of employment, he still participated willingly in the
training program. He wanted to learn whatever he could to
become a better person, a better employee, and a better support
to his customers. He was THE person in this particular training
group who was the target of many jokes - and he loved every
moment of it. Of course, because he was kind and supportive
of what I was sharing with his group, there were good-natured
cat-calls thrown his way including "Teacher's Pet." With each
one, he'd just smile and laugh along. Whenever he could make
someone else smile or laugh - a colleague or customer - to Al,
that was an opportunity not to be missed.
I thought I'd share Al's story with you in the hopes that you take
a moment to ask yourself - How will my colleagues, employees,
customers, vendors, and others remember me when I no longer
work here? Will they remember me and smile? Will they consider
the time they knew me to be of value to them? Will they remember
something I taught them? Will they be inspired to do something
I used to do? Will they help someone else because they remember
how I helped them? OR, will they remember me, shake their heads,
and forget me?
If we run through these self-reflection questions, we
may become even better managers. If my employees remember
me and smile, they may have liked me as a person because they felt
I liked THEM as people too. If they consider the time they worked
with me as VALUABLE, I must have helped them to achieve something
good or to improve in some way. If they remember something I
TAUGHT them, I must have helped them grow as professionals and
as people. If they aspire to emulate me, I must have been a solid ROLE
MODEL for them. If they help someone else because I HELPED
them, I must have 'been there for them' when they needed me.
However, if they simply shake their heads and easily forget me, I
didn't fulfill the true responsibilities of my job: I failed to lead
people, I only managed resources.
Thanks Al. You can still make me smile.
What's your legacy?
Copyright 2003-2004 - Liz Weber of Weber Business Services, LLC.
Liz speaks, consults, and trains on Leadership Development, Strategic Planning, and Organizational Change. Additional
articles can be found at http://www.wbsllc.com/leadership.shtml
Liz can be reached at liz@wbsllc.com or(717)597-8890
Permission to reprint this article is granted as long as you use the complete attribution above - including live website link and e-mail address - and you send me an email at liz@wbsllc.com to let me know where the article will be published.
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