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Unlike the movie City Slickers in which Billy Crystal's
character realizes that "The One Thing" in life that will make you
happy is different for everyone, in business, we must make it very clear
to all of our employees what The One Thing is we're trying to achieve as
an organization. If we don't, our employees may inadvertently waste tons
of time, money, energy, and other resources by working towards other things.
The need to talk about The One Thing (or for those of you
familiar with my passion for Strategic Planning - your Vision) struck me
head-on again last week. I was working with several new clients on various
issues ranging from Marketing Strategies to Time Management Techniques, and
each client's core problem, once properly identified, led to the same issue:
these client's employees don't know what their respective organization is
really trying to achieve, so the employees don't really know how they fit
it, so they can't really help as effectively as they should. However,
management didn't see it that way -- they thought the employees really
didn't understand their jobs or worse - just didn't care.
Take this simple challenge, walk around and ask five to
ten random employees, "What is the number one thing this organization is
trying to achieve?" If you get roughly the same answer from each of the
employees, you've done an excellent - and I mean excellent - job of communicating
your vision and creating focus for your employees. If your question is
answered with confused looks, "I don't knows", or five to ten different
answers, you've not yet done the one thing employees need from you to help
them do their jobs well -- direction, focus, a target (i.e., a Vision).
Let your employees know specifically what it is you want
your organization to achieve and how their jobs fit in. Let them know how
each job can help move your organization closer to its vision. Let them
know what "The One Thing" is - don't make them figure it out for themselves.
This isn't a movie -- it's your business.
Copyright 2004 - Liz Weber of Weber Business Services, LLC.
Liz speaks, consults, and trains on Leadership Development, Strategic Planning, and Organizational Change. Additional
articles can be found at http://www.wbsllc.com/leadership.shtml
Liz can be reached at liz@wbsllc.com or(717)597-8890
Permission to reprint this article is granted as long as you use the complete attribution above - including live website link and e-mail address - and you send me an email at liz@wbsllc.com to let me know where the article will be published.
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