One of my favorite thoughts for inspiration is by Jim Cathcart: “How would the person I’d like to be do the thing I’m about to do?” Whenever I ask myself that question, I usually ratchet up what I’m going to do a notch or two – and the result is usually much better than...
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How are you facing the struggles in business? Are you fighting them or creating opportunities?

I had a work session yesterday with a client who wanted to discuss what to do with his General Manager who has been micro-managing his Operations Director and other staff. The General Manager’s micro-managing has caused three key staff members to resign and the Operations Director has threatened to do so too. What was my client, the company owner,...
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"Tough" leaders and organizations don't use the "excuse" of tough times to "finally get rid of some poor performers." "Tough" leaders and organizations don't wait for tough times to focus on doing what they do more efficiently. And "tough" leaders and organizations don't wait until tough times to finally pay attention to what their customers have been...
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