It’s been happening more and more. Clients are complaining about their managers’ inappropriate behaviors, lack of management skills, and inability to take on greater responsibilities. Yet, when I ask if they have discussed the problem areas with their managers, they say, “It won’t do any good. I talked to them about this years ago...
Read More »

Being a manager or leader is a 24/7 proposition. There’s very little if any down time. Yet to be an effective manager and leader, you need to be on the look-out constantly for opportunities to improve and enhance your own performance and that of your team. How is any mere mortal supposed to do...
Read More »

In my training and consulting work, I am frequently and discreetly told during breaks “I didn’t handle myself too well this morning” or “I was so frustrated with my team yesterday, I just screamed at them.”  When I hear comments such as these, I ask the confessor, “So, did you admit to them that...
Read More »

I recently bumped into “Terry,” the president of a company I worked with four years ago.  During my engagement with them, we’d done strategic planning, leadership succession planning, and lots of management team and systems development (i.e., process and procedures development and management training). Because it’d been awhile since I’d worked with them, I...
Read More »