It’s been happening more and more. Clients are complaining about their managers’ inappropriate behaviors, lack of management skills, and inability to take on greater responsibilities. Yet, when I ask if they have discussed the problem areas with their managers, they say, “It won’t do any good. I talked to them about this years ago...
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One of the quickest ways to alienate new employees, restrict their skill development, and keep an organization stuck in a proverbial rut, is to tolerate employee cliques and allow them to control production. What are they? Employee cliques are destructive employee groupings (gangs) that don’t welcome new employees (outsiders). They view new employees and...
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There’s no disputing the importance of controlling costs when running a business. However, many business owners actually waste their company’s money because they focus on being frugal instead of using the company’s money wisely. In recent work sessions with clients, two examples of being “Penny wise and pound foolish” emerged: Having a friend develop...
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In meeting with a prospective client this week, an all too common issue presented itself: The client wants to tweak the organization’s culture. The leaders want to enhance their managers’ and front-line team members’ ability to work together, communicate with one another, and generally create a more comfortable workplace. Wonderful. However, to achieve this,...
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