Specifically. It is THE word every manager should become incredibly comfortable using. It’s really a simple word. However, most of us don’t use it for maximum impact. We don’t use it as we could and should. As managers, we don’t appreciate it as a critical aid in coaching and supporting our team members in... »

What are some people – who are supposed to be leaders in their organizations – thinking? Last week, I learned a senior manager at a large community-oriented organization had just resigned. He resigned before he was terminated. Why? He had been posting non-too subtle statements on Facebook about the size of his _____ ah,... »

Michael Segalla shares great insights into who really has power within an organization. In the May 2010 issue of Harvard Business Review (Find the Real Power in Your Organization)  he shares his intriguing, visual mapping tool to determine where the true seats of power reside in an organization — AND — what to do... »