Yep, I heard it again. A new client, a CEO, told my team prior to our first work session, “I want my life back. I love working, but I’ve got to stop working 90-hour weeks. Something needs to change around here.” Sounds logical and completely reasonable to me, but how do you get your life back if you are the only person who knows your job? Worse yet—how do you do that if you are the owner, CEO, or a senior manager? Who can do your job? As I have observed over the years, being a CEO is...
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We have a special guest on the blog today. Shep Hyken, Shepard Presentations, LLC, has written a terrific article that we’d like to share with you. Are You the Owner? By Shep Hyken At many of my presentations, I’ll leave time at the end for the audience to brainstorm the ideas and take-aways they plan to implement as a result of what they heard in the speech. At a recent presentation for the Vail Valley Partnership in Vail, CO, Clark Walsh an employee at Old Forge Pizza made a great comment: “I want to be so good that my...
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It’s been happening more and more. Clients are complaining about their managers’ inappropriate behaviors, lack of management skills, and inability to take on greater responsibilities. Yet, when I ask if they have discussed the problem areas with their managers, they say, “It won’t do any good. I talked to them about this years ago and they never changed.” Why do so many of us fear having difficult conversations with our managers and other members of our staffs? Why do we choose to not address poor or inappropriate performance? Are we afraid of the potential conflict? Are we afraid we might hurt someone’s...
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