I’m heading home after spending five great days in Phoenix attending the 2009 National Speakers Association (NSA) Fall Conference. In spite of the insights shared in the concurrent and general sessions, I am heading back to the office appreciating most the new friendships that have taken root. People I’ve previously only bumped into at...
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How are you facing the struggles in business? Are you fighting them or creating opportunities?

How long has it been since you experienced this: Someone on your team didn’t do their job correctly, completely, or in a timely fashion. Because of that person’s failure to do the job they’re being paid to do (or the “Job” they’ve volunteered to do) you and others on the team are now scrambling...
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As you move up in an organization, you will change. You will be interacting more with people with management and leadership mindsets and behavior patterns. You will start to take on these behaviors too – in subtle and not-so-subtle ways. You’ll need to in order to do your job as a manager or leader....
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