A beautiful thing happened during a client work session this past week: the management team experienced the value of clear, honest communication. For some time this client has been under the incorrect assumption that its management team communicated well with each other. Yet invariably when I’d have a one-on-one meeting with any member of...
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It’s happening again. I’m witnessing a new “leader” become ineffective and the senior team’s confidence in him is starting to lag. The leader is losing his effectiveness even though he’s already implemented several much needed programs for the organization. He’s losing his effectiveness because he’s afraid to do one of the toughest things required of...
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You’ve cut prices, you’ve refined your target customer base, you’ve increased your advertising and still — business is so slow it’s dangerous. The economy is not good, but other companies seem to be selling similar products and services. How are they able to survive (and yes, thrive) while your sales are tanking? They’ve focused...
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Leaders think beyond the current frustrations and pressures. That's how they identify opportunities and foresee roadblocks. That's how they do their jobs. That's how they're able to lead. That's how they do what is expected. That's why they're respected.