Within a two-day period, two separate clients called to schedule training sessions on Diversity, also called Incivility in the Workplace. Both reported they had recently experienced a nasty incident among co-workers at their respective offices, and they felt they needed to formally remind staff of basic civil, non-discriminatory conduct. In the media, there have...
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We have a special guest on the blog today. Jesse Lyn Stoner, Seapoint Center, has written a terrific article that we’d like to share with you. Be the Boss You’d Like to Have By Jesse Lyn Stoner The friendly gentleman sitting next to me on the airplane said: “I like my boss because he...
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In recent client planning sessions, I’ve noticed a troubling trend: many leaders don’t listen. Oh don’t get me wrong, the leaders hear words. They hear the initial few words uttered by one or two planning team members, but they don’t grasp the members’ intended messages. Why? It’s not because the team members don’t speak...
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  Yep, I heard it again. A new client, a CEO, told my team prior to our first work session, “I want my life back. I love working, but I’ve got to stop working 90-hour weeks. Something needs to change around here.” Sounds logical and completely reasonable to me, but how do you get...
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