Tell Me What You Want!

Jun 24, 2014 | Strategic Planning

I don't know what to do. I'm struggling. One of my managers said to me the other day, 'I don't know what you want! Tell me what you want and I'll help you do it. We've got to stop running around like our hair's on fire.' The embarrassing thing is, I don't know what I want, I have no vision, and I own the business. Skyler has owned his maintenance firm for almost 23 years. In that time, he's built a well-respected name for his business, he's employed several employees, created a loyal...

Know How You’re Different & Valuable – Know Your USP

Jun 17, 2014 | Sales, Marketing & Customer Service

If you want prospects to first notice you, second pay any attention to you, and then third, buy from you, you need to make it easy for them to choose you over someone else. You need to make it easy for them to pick you. Know your USP (Unique Selling Proposition) Your Unique Selling Proposition is a basic statement that clarifies how your business is unique and valuable to your targeted customers. It helps you answer the customer's question: Why should I buy from you instead of the other...

Which Stage of Leadership Do You Operate In?

Jun 10, 2014 | Leadership Development, WBS

Do you know which stage of leadership you operate in? The following is a quick and dirty overview of my leadership model: The Five Stages of Focused Leadership Development® Stage 1 Leaders identify ways to improve and leverage current processes and procedures. They also create and provide basic documentation on how they do select tasks so others can step in and perform their duties when necessary. Stage 1 leaders value creating and simplifying systems because they realize systems help them...

7 Training Tips from Laura Stack

Jun 3, 2014 | Guest Post

Laura Stack stopped by the blog today to share her "7 Tips for Training Small Business Employees without Blowing the Budget". 7 Tips for Training Small Business Employees without Blowing the Budget Employee training is an important aspect of business growth. However, with today’s major focus on cost cutting, training is often one of the first things to go when budgets are tight. However, because motivation or skill level can be impacted, which in turn affects engagement or productivity,...