No matter how many times you tell your team, "We're going to change." "We're going to become more efficient and do things differently around here," they're not going to believe you. They also know that by "We" you really mean them. As a leader, if you expect others to change, you need to change first. Remember, the team follows the leader. This may sound basic to many of you, but how many times have you expected your teams to change, only to find them frustrated and confused a few days or...

read more