Complacency and micromanagement seem to be two diametrically opposed ideas. Yet complacency leads to micromanagement. And micromanagement causes team complacency. They feed off of one another and yet they are mortal enemies. So why do so many well-meaning leaders create these battles between themselves and their teams? From my experience, it's because that's how they were taught to lead. They were taught to believe that in order to lead others, you need to know your team members' jobs and to...

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