The Leadership Insights Blog by Liz Weber, CMC, CSP
Effective Leadership Strategies to Boost Your Business
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Year: 2012
Create a Succession Plan in Eight Steps
I was recently asked by an association president what basic steps he and the executive committee should consider as they create a succession plan that's effective and simple.
A client recently asked me for guidance on how she should gauge her managers' understanding of their organization's strategic plan. She doesn't believe her managers fully appreciate how important their roles are in ensuring the plan succeeds.
We've hit that part of the Strategic Planning process with a few of our clients: It's time for them to put what they've developed to the test. Specifically, a few clients are facing difficult situations with select key staff members.
What do you think of when you hear "Extraordinary Customer Service?" For most business owners or managers, when we hear those three words we immediately think of costly endeavors to win over or win back customers.
Are you frustrated with your managers, supervisors, or project managers?
Do they blame others when budgets are blown and deadlines are missed?
Do they point fingers when their teams are deadlocked over problems?
Employee retention is a hot topic. Every employer knows it’s terribly expensive, time consuming, and disruptive to operations to repeatedly recruit, hire, train, and then lose employees.
I learned that a client started a program in which every manager is part of a team to help less-experienced staff learn basic project management techniques. Each team will identify and work on a project collaboratively.